Please note : Collection days are Monday, Wednesday and Friday 2pm to 4pm
As an alternative to having a product shipped, you can use our click and collect pickup service to buy online and collect from our store. Here is an overview of what to do....
- Place an order and pay online as normal, selecting the “Click & Collect” option when you choose your delivery method.
- You will be sent an order confirmation via email.
- We will email to tell you when it’s ready for pickup
- Arrive at the shop between 2 and 4 Monday to Friday and ring the bell.
- Pick up your order.
- That’s it, you're done
When you are ready to collect, please bring your Ready for Collection email and ID to the store to get your order. This email can be printed or presented on a smartphone or tablet.
Your order will be held and available for 5 days following the date of order. We cannot hold orders longer than this. Once this time expires your order will be cancelled. Before you travel to our Brighton store, please ensure you have the following:
- Your email confirmation from us containing your unique order number.
- The credit or debit card used to order the item online.
- Photo identification.
If you order a large or heavy item, please ensure you have the means to easily collect the item.
We will do our best to pick orders daily and make them ready for collection as soon as possible. Please bear with us if this isn’t always possible, we have to help Santa get ready too!
Curb side Pick Up
In the case of curb side pickup, you can drive by our storefront, or the “curb,” to pick up a product—without ever having to leave your car. This will minimize person-to-person interactions without compromising on convenience or flexibility. Please call us on 01273 505504 to arrange curb side pick up.
Pick Up Days
We have a dedicated click & collect time for web orders to be picked up, this is between 2pm-4.00pm. Monday to Friday.
We will remain closed on Saturday & Sunday for collections at the present time, this is subject to change
Got a Question? Call Us 01273 505504. We're very happy to help!
140 Preston Drove
Telephone us on 01273 505504